FAQ'S

When can I expect my order?

It usually takes 24 hours to process an order. You should then receive your order within 2-4 working days after processing.

Do you offer next day delivery?

We do not currently offer next day delivery. However, it is something that we are working on.

Are orders processed over the weekend and holidays?

Orders are not processed over the weekend or on holidays.

Do you ship outside of the United Kingdom?

We ship to the UK Mainland and to the United States at the moment. We are looking into the rest of the world. If you would like us to ship to your country, please send us an email and we will see if we can sort it for you.

How long do I have to return an item?

If an item isn't the right size, or not what you wanted , you have 14 days to return the item or items. Please note, that if the item has been worn, smells, is covered in hair or has had the labels taken out, then item will be sent back to you and a refund will not be made.

What if I received a faulty item?

If you received a faulty item. We are really sorry about this. Send us a message in the "contact us" section and we will get this sorted for you. Please do not forget to include your order number in the message, otherwise we will not be able to track down the order for you.